Gradescope Service Incident - 6th December 2023
Incident Report for Gradescope
Resolved
We’ve fixed it!

Due to an unexpected service incident, users of Gradescope.com may have experienced slowness with the autograding of submissions, answer grouping, posting of grades and syncing rosters today. Users accessing the service via an integration, as well as those using Code Autograders, may also have been affected. We are pleased to advise that service has been restored.

We encountered a disruption between the following times:

December 6th 07:30 PST - December 6th 11:00 PST
December 6th 15:30 GMT - December 6th 19:00 GMT
December 7th 02:30 AEDT - December 7th 06:00 AEDT

We regret any inconvenience this may have caused if you were impacted by today’s disruption.
Posted Dec 06, 2023 - 11:45 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 06, 2023 - 11:10 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 06, 2023 - 10:12 PST
Investigating
We’ve run into some issues.

Gradescope.com is currently experiencing an unexpected service incident.

During this time, you may experience slowness with the autograding of submissions, answer grouping, posting grades and syncing rosters. Code Autograders may also be affected. Users accessing the service via an integration may also be affected.

We invite you to track the progress of this disruption while we work to bring the service back to optimum health.
Posted Dec 06, 2023 - 10:11 PST
This incident affected: Gradescope Core Functionality (Gradescope.com) and LMS Integrations (LTI 1.0 + API Integration, LTI 1.3 Integration).